What should I do if I can’t add my Smart Tags?

If you are unable to add your Smart Tags, please delete the app, restart your phone and re-install the app.  

Please also reboot your Hub by unplugging it, waiting for 10 seconds and plugging it back in. Once the LED's on the Hub are solidly lit, please wait for another 5 minutes for your system to be fully reconfigured, and then try to add your Smart Tags again.